Online training can make learning consistent, flexible, and easier to scale. It works best when a few key decisions are made before anyone opens an authoring tool.
Questions to answer first
- What should people be able to do afterward? Write objectives as observable actions, such as “use the intake checklist correctly,” not just “understand intake.”
- Who are the learners? Consider their roles, schedules, devices, comfort with technology, and what they already know.
- Is online the right format? Knowledge and procedures often work well online; complex interpersonal skills usually need practice with feedback, so a blended approach may be better.
- How will it be delivered? A web page may be enough for open access. If you need enrollment and completion tracking, plan for a learning management system (LMS) such as Canvas or Blackboard.
- How will you know it worked? Plan evaluation from the start, from learner feedback to whether behavior changes on the job.
Authoring tools versus learning management systems
These are often confused. Authoring tools, such as Articulate Storyline and Adobe Captivate, are used to build interactive modules. A learning management system, such as Canvas or Blackboard, is where courses are hosted, assigned, and tracked. You may need one, the other, or both.
Design for everyone
- Use clear language and short segments
- Add captions and transcripts for audio and video
- Make sure content works with a keyboard and screen readers
- Check color contrast and text size
- Test on phones if learners will use them
See examples in the portfolio.
Need help?
Strategic Leap helps nonprofits, schools, and community organizations with instructional design and e-learning development. Schedule a conversation or call 317-213-1933.